The Brentwood opening comes on the heels of Drury’s ninth consecutive J.D. Power win for Highest Guest Satisfaction
ST. LOUIS (Sept.17, 2014): Drury Hotels, a Missouri-based hotel system, has opened a new Drury Inn & Suites in Brentwood, Missouri. The opening comes just weeks following the company’s ninth consecutive J.D. Power win for Highest in Guest Satisfaction Among Mid-Scale Hotel Chains.
“For more than forty years we’ve focused on providing our guests with the highest quality of service possible,” said Chuck Drury, President and CEO of Drury Hotels. “Our continued growth and the recent J.D. Power acknowledgement are a testimony to the dedication and level of service provided by our more than 4800 Drury team members.”
Drury ranked highest in the J.D. Power 2014 North America Hotel Guest Satisfaction Index Study℠ in the midscale category, with a score of 855 – which is 20 points higher than the nearest competitor. Additionally, that score placed Drury Hotels as third highest overall in the hotel industry.
The new Drury Inn & Suites is conveniently located near the intersection of I-170 and Brentwood Boulevard at 8700 Eager Road in Brentwood, Missouri. The new hotel features a modern updated design, 210 guest rooms, conference and meeting space, and many free amenities.
“Drury’s decision to build and open a new hotel in Brentwood is a huge benefit to our community and our local businesses,” said Brentwood Mayor Pat Kelly. “We are delighted to welcome Drury.”
Drury is 100 percent family-owned and operated since 1973. In 1986, Drury became the first hotel system to offer free hot breakfast with healthy choices. The company debuted its first indoor/outdoor pool in 1995. Free evening beverages and snacks rolled out in 1998, followed by free high-speed internet in 2002, free hot breakfast in 2003, free long distance calls in 2004, and free wireless internet in 2007. In 2009, Drury added hot evening food and called it the 5:30 Kickback®.
About Drury Hotels Company
Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 130 hotels in 21 states. Founded in 1973, brands include Drury Inn & Suites®, Drury Inn®, Drury Plaza Hotel®, Drury Suites®, Pear Tree Inn by Drury®, as well as other brands. Drury Hotels continues to provide exceptional value for business and leisure travelers with its many free amenities – The Extras Aren’t Extra®. For more information visit www.druryhotels.com or call 1-800-DRURYINN. Join the conversation on Twitter @druryhotels or on Facebook.
Drury Hotels offer:
- Free wireless Internet throughout the hotel
- Free hot breakfast
- Free 5:30 Kickback®, an evening reception including hot food and cold drinks
- Free long distance
- HBO, our exclusive premium movie channel
- 24-hour business and fitness centers
- Indoor/outdoor pool and whirlpool
These inclusive amenities support the brand’s tagline, The Extras Aren’t Extra!®
About the J.D. Power 2006-2014 North America Hotel Guest Satisfaction Index Studies
Drury Hotels received the highest numerical score among mid-scale hotels in the proprietary J.D. Power 2006-2014 North America Hotel Guest Satisfaction Index Studies. The 2014 study is based on responses from 67,145 guests measuring 16 mid-scale hotels and measures opinions of guests who stayed in a hotel June 2013-May 2014. Proprietary study results are based on experiences and perceptions of consumers surveyed May 2013-May 2014. Your experiences may vary.
SOURCE: Drury Hotels